Getting started with the new Outlook for Windows (2024)

The new Outlook for Windows brings the latest features, intelligent assisted capabilities and a new modern and simplified design to your Outlook app. You can tailor it to your style and do more with new Outlook for Windows!

Getting started with the new Outlook for Windows (1)

Start the journey with us, and help us shape the future of new Outlook for Windows.

Important:Most accounts are supported in new Outlook. This includesMicrosoft accounts such as an Outlook.com or Hotmail.com account, work or school accounts assigned to you by your organization’s admin, third-party accounts such as Gmail, Yahoo!, iCloud, and other third-party accounts connecting through IMAP.

Note: Limitation:The new Outlook provides only limited support for public folders. You should continue using the classic Outlook for window if you depend heavily on public-folder features such as creating, modifying, or deleting public folders in Outlook.


To learn more about the new Outlook for Windows, seethis blog post.

For IT Pros,learn more about deploying Outlook in your organization.

Give feedback or get support

We want to hear how we can improve the experience! The only place to share feedback or get support is right inside the app. Select Help and choose Support or Feedback. Since this is a Preview product, standard paid support options, consumer or commercial, are not available to our customers currently.

For more information see Contact support and provide feedback within the new Outlook for Windows.

Join the preview

Choose what you’re currently using for your email and calendar to learn how to join the preview:

Tip:You can switch back whenever you want, just switch the toggle off in the new Outlook and it will automatically open the classic version.

If your accounts are supported in the new Outlook for Windows, you'll see a toggle in the upper right to Try the new Outlook.Selecting this toggle will download the new app and let you switch to the preview.

Getting started with the new Outlook for Windows (2)

The new Outlook for Windows will launch into the account you have set as your default send account in Outlook. If Outlook can't sign you in automatically, manually type in the account and sign in.

If this is the first time you're switching to the new Outlook, you'll be prompted to bring over your settings from the classic Outlook for Windows. SelectImport Settingsif you want to bring them over, or choose Skip. To learn more about what settings are imported, see Migrate your settings tothe new Outlook for Windows.

Important:If you don’t see the toggle, it may be because you are using an account that is not yet supported, or your admin has blocked the toggle at this time.

If your accounts are supported in the new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook.This option downloads the new app and switches your preferred email client.

Getting started with the new Outlook for Windows (3)

The new Outlook for Windows will launch into the first account on your list in Windows Mail. If Outlook can't sign you in automatically, manually type in the account and sign in.

SelectImport Settingson the dialog that appears to bring over your settings or choose Skip. To learn more about what settings are imported, see Migrate your settings tothe new Outlook for Windows.

Important:If you don’t see the toggle, it may be because you are using an account that is not yet supported.

Customize the experience

Explore personalization options and settings

If you switched from the classic Outlook for Windows or from the Mail app, you'll have the option to migrate some of your settings, which you can learn more about here. However, it's still good to familiarize yourself with the latest options. You'll find Settings in the gear icon in the upper right corner. You can also make quick updates to certain settings by clicking on the View tab.

Changes you make to settings in the new Outlook for Windows will also be reflected in Outlook on the web.

Getting started with the new Outlook for Windows (4)

Manage all your email and calendars in a single place

Select Add account at the bottom of your list of folders or go to Settingsand choose Add account in Accounts. Currently supported accounts include Microsoft accounts for work or school, and Outlook.com, Hotmail, or Gmail accounts. In your folder list, you can mark folders, categories, or contacts from any of your accounts as Favorites for quick access at the top of the list.

Getting started with the new Outlook for Windows (5)

Become familiar (again) with the ribbon

The top bar of the app should be familiar if you’ve used any apps like Word or Excel before, including the classic Outlook for Windows. Known as the ribbon, it is the place to find the commands you need to manage your inbox or format emails. You can make the ribbon larger (the classic experience) or smaller (the simplified experience) using the dropdown arrow on the right side of the bar. If you want to personalize the commands you see in the simplified ribbon, select Customize.

Getting started with the new Outlook for Windows (6)

Navigation bar and My Day

On the left side you’ll see the navigation bar, which makes it simple to switch to Calendar, Contacts, or any other app you frequently use. For quick access to your calendar or tasks without leaving the inbox, you can use My Day by selecting the icon in the upper right.

Getting started with the new Outlook for Windows (7)

What should I check out?

Pin emails

Do you ever have trouble tracking down that key email thread you’re actively responding to? Or is there an email with key information you frequently refer to? Now, simply right-click any message and choose Pin and that email will appear at the top of your inbox, saving you time from having to go back and search for it.

Getting started with the new Outlook for Windows (8)

Snooze email

Sometimes email is very important, but not yet. With the Snooze feature, you can schedule a time for the email to be re-delivered to your inbox, appearing at the time you want it to, so you can handle it when it’s the right time for you. Just right-click any message and choose Snooze, or select Snooze from the ribbon. Then choose the time you want it to be delivered.

Getting started with the new Outlook for Windows (9)

Schedule when to send email

In today’s hybrid work world, your day might be someone else’s night, so you don’t want to send an email to someone in the middle of the night. With the new Outlook, it’s simple to send an email when you want to. Just select the dropdown arrow next to Send and choose Schedule send.

Getting started with the new Outlook for Windows (10)

Categories

You might be familiar with categories, but they've been significantly upgraded. See the category names and colors directly on your messages in your inbox. Want to see everything you've tagged with that category? Just click it right on your message.You can even add a category to your Favorites.

Getting started with the new Outlook for Windows (11)

Support for key Outlook features

Feature

Outlook on the web

Outlook for Windows

Windows Mail app

New Outlook for Windows

Pin emails
Pin a message to move it to the
top of your inbox so it's easy
to find later.

Yes

No

No

Yes

Snooze emails
Snooze an email to temporarily
remove it from your inbox and
schedule it to appear as a new
mail for later, when you can respond.

Yes

No

No

Yes

My Day view
Use My Day to see your upcoming calendar events
and tasks anywhere in Outlook, including Mail, Calendar, and People.

Yes

Yes**

No

Yes

Inbox rules
Use inbox rules to automatically perform specific actions on email that arrives in your inbox.

Yes

Yes

No

Yes

Conversation settings
You can change the appearance
of the message list and reading
pane. Email in the message list
can be displayed as individual
messages or grouped by conversation.

Yes

Yes

Yes

Yes

Loop components
Use loop components to collaborate within Outlook.

Yes

No

No

Yes

Microsoft 365 account
Support for Microsoft 365 account.

Yes

Yes

Yes

Yes

Outlook.com account
Support for Outlook.com account.

Yes

Yes

Yes

Yes

3rd party (Gmail, Yahoo, etc.) accounts
Support for 3rd party accounts.

Yes***

Yes

Yes

Yes***

Multi-account support
Access multiple accounts from your Outlook client.

Yes***

Yes

Yes

Yes

PST file support
Use a PST file (Outlook Data File) to backup or export items from your email account

No

Yes

No

No*

Delegation
Allow someone else to manage
your mailbox and calendar.

Yes

Yes

No

Yes

Shared mailboxes
Allow groups of users to monitor
and send emails from a shared
mailbox.

Yes

Yes

No

Yes

Offline support

No

Yes

Yes

No*

Web add-ins
Integrations built on Outlook by
using our modern web-based
platform.

Yes

Yes

No

Yes

COM Add-ins
Integrations built on Outlook using COM integration.

No

Yes

No

No

*Coming soon

**Supported in Outlook for Windows through the To-Do Bar

***With limited capabilities

See also

Start using new Outlook for Windows

What version of Outlook do I have?

Troubleshoot Outlook for Windows issues

Getting started with the new Outlook for Windows (2024)
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